<span class='pageheading'>Frequently Asked Questions</span><br>
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Listed below are answers to the questions that we most often receive from potential clients.<br>
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<i><b>1. Do you use offshore processing?</b></i><br>
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We currently don't use offshore processing. All our work is done by onshore Australian-based paraplanners.<br>
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Some clients are in favour of offshore processing while others are completely against it.<br>
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At present we are happy with our on-shore processing and we will re-visit this issue in the future as required.<br>
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<i><b>2. Do we have to pay extra if we want changes made to your SOA?</b></i><br>
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The price that we will quote to you includes unlimited revisions to the completed SOA, until it meets your requirements.<br>
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Any changes to the completed SOA that are not due to our fault, such as you changing the advice that you are giving the client, or new information becoming available such as updated account balances, will be quoted and charged as a separate task.<br>
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